Registration FAQsPTMA features interesting speakers and meaningful topics at our monthly meetings. Meetings are held the third Wednesday of each month, usually at the Marriott NW - 3233 NW Loop 410. Which is at Loop 410 and IH 10. Registration begins at 11:15, Lunch at 11:30, and the Program lasts from 12 Noon to 1:00 PM.

THE FINE PRINT: Guests are welcome. Simply register online, and a fee of $40, which includes the luncheon, can be paid online at time of registration or collected at the door. We accept major credit cards**. For more information you can email We look forward to meeting you! Monthly meetings are always free to PTMA members, but please remember to register online.

**A flat processing fee of $5 per transaction will be added to PayPal and credit card transactions to cover the fees paid by PTMA

Upcoming events

    • 18 Sep 2019
    • 11:15 AM - 1:00 PM
    • Marriott Northwest - 3233 Northwest Interstate 410 Loop Frontage Road, San Antonio, TX 78213
    • 15

    September PTMA Meeting 

    Panel Discussion on

    Building the Best Culture

    A culture of excellence in the call center is the catalyst that can take the entire organization to the next level through rapid increases in customer base. This is a game-changing competitive advantage that will endure in the rapidly changing climate of business today. 

    If your goal is to create a company wide mindset in which every single employee is focused on delivering an excellent customer experience, the first step is to develop a definition that is clear, attainable and shared by every function.

    As requested and back by popular demand is a panel discussion on Building the Best Culture.  Discuss and get best practices from some of our industry's top leaders in strong and diverse work culture!  

    On our panel are leaders from SSFCU, Hulu, Kohl's and Generations Federal Credit Union!  

    Panel discussion meetings typically fill up fast so REGISTER TODAY!

    • 23 Oct 2019
    • 11:15 AM - 12:45 PM
    • Generations Federal Credit Union

    Contact Center Tour

    October 23 *Limited availability*

    Location: Generations Federal Credit Union

    Member only exclusive tours provide a detailed and distinctive view of member's call center layout, operations, and best practices.

    • 20 Nov 2019
    • 11:15 AM - 12:45 PM
    • Marriott Northwest
    Registration is closed

    Motivational Speaker! 

    November 20th @ 11.15am– Marriott Northwest

    Our motivational speaker for the session is a speaker who offers talks that inspire audiences.

    Their words are  powerful and their talks impactful, regardless of whether they are attempting to challenge, transform or convince the audience.

    These talks are intended to fire the audience up and get the to take action. 

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